Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This page describes our privacy policy.

By visiting, using and interacting with fineswap.com, our mobile apps and our social media sites (collectively referred to as "Fineswap"), you are accepting the practices described in this document.

1. What personal information do we gather?

We gather information about our users for the purpose of personalizing and improving the overall user experience. The following are types of information that we gather:

• Information that you provide

  We store any received information that you enter on Fineswap or give us in other ways. This information is used to enhance your experience on Fineswap, to respond to your requests, to customize your experience with Fineswap and to communicate with you.

• Automatic information

  Some information is received and stored automatically whenever you interact with Fineswap and/or with us, for example the unique identifier, make and model of your mobile device. We may also use third-party analytics tools, such as Google Analytics, which collect information about visitor’s traffic on our website, mobile apps and social networks.

• Mobile

  When you download or use our mobile apps, we may receive information about your location and your mobile device. This information may be used to provide you with personalized content. Furthermore, we may collect your device’s unique identifier, make, model and other hardware details when you sign up on and later interact with Fineswap.

• Information from other sources

  We might also receive information about you from other sources and add it to our account information. All information gathered is for the sole purpose of personalizing and improving your user experience.

2. How do we use the information we collect/receive?

We may use the information we obtain about you to:

• Register you as a user on Fineswap;

• Manage and maintain your user account and wish list in our systems;

• Record trades that you made through Fineswap;

• Communicate with you and provide technical or other types of support;

• Let you know about our news, promotions, events and products;

• Let you communicate with us through social networks and other media;

• Allow you to post comments on Fineswap and other media;

• Customize our services and product offerings to suit your needs and interests;

• Protect you against fraud and unauthorized transactions, and identifying hackers and/or unauthorized users;

• Enforce our Terms of Service;

• Comply with applicable legal requirements, industry standards and our own policies and Terms of Service.

3. Do we share user information?

Your privacy is always respected when you use Fineswap.

We do not release any of your personal information to third parties. To make signing up to our service as easy and transparent as possible, you may use well-known 3rd party identity providers (such as Apple, Google, Facebook, LinkedIn, Twitter, and possibly others) to facilitate the sign up process and to give you control of what data you decide to share with us.

In addition, all communication carried out in our mobile apps is encrypted with industry-standard 256-bit Secure Sockets Layer (SSL) security, and where feasible, we utilize Perfect Forward Secrecy (PFS) to add an extra layer of protection.

4. Deactivations and deletions

You have the right to either deactivate or delete your account with Fineswap.

When you request to deactivate your account, we will unpublish your items and stop sending you notifications about new matches or messages. Please note that deactivated accounts and unpublished items do not appear in the marketplace and in search results, but they do appear in historic messages with other users.

When you request to delete your account, we will unpublish your items and stop sending you notifications about new matches or messages. Furthermore, an email address associated with a deleted account cannot be reused to create a new account. Please note that deleted accounts and unpublished items do not appear in the marketplace and in search results, but they do appear in historic messages with other users.

Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and items, even after you have deactivated or deleted your account.

5. How secure is my user information?

We are committed to maintaining the highest levels of security and protection against hacking, fraud and illegal activity. We do our best to stay up-to-date with the latest in security technologies to ensure that your privacy, contact details and other stored information are confidential and safe.

Our partners are industry leaders in their field and we require them to operate at the highest confidentiality standards available.

6. What choices do I have?

You always have the choice not to provide information.

Consequently, you might not be able to contact other users and for completing transactions where the missing information is paramount. If you wish to fully take advantage of Fineswap’s services, we require you to submit your personal details and a valid email address so we are able to contact you.

7. Are children allowed to use Fineswap?

We do not allow children under the age of 18 to use Fineswap, except if they are constantly supervised by a parent or guardian.

8. Conditions of use, notices, and revisions

If you choose to use Fineswap, your use and any dispute over privacy is subject to this Privacy Policy and our Terms of Service including limitations on damages, resolution of disputes, and application of Norway’s laws. If you have concerns about your privacy with regard to your use of Fineswap, please contact us at %1$s with a description of your concerns, and we will try to resolve them.

Our Privacy Policy and Terms of Service are subject to change without notice, but we may occasionally send an email to our users with a description of any recent changes made to either of them. Please check back here frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

9. Terms of Service

Please review our Terms of Service.

10. Trademarks

All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.